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Pointers for a Good Revenue Cycle Management


With time, old things fade out making space for new things that gain importance. But there will always some old things that retain significance. Let’s see some such pointers that are classic and still hold great value in today’s times for a good revenue cycle management i healthcare facilities.

  • By engaging the clinical staff at the time of pre-authorization process, the risk of working again and again for the exact of information for authorization that has been missed or recorded inaccurately reduces considerably.
  • One of the best ways to ensure that your organization’s collections are good is constantly measuring your performance against that of the competitors to identify areas of improvement.
  • It is to be noted that quality care can be provided only if the facility’s revenues are good which is only possible with accurate documentation.
  • Expert RCM service providers opine that facilities have to keep a track of the deposits and check which customer’s cash belongs where that helps in identifying payments that are not reconciled or posted properly to take necessary corrective actions.
  • One thing that doesn’t need any change and has to be worked on always is providing the best and clear payment options that give very clear instructions as to what will be paid by the insurer and what has to be paid by the patient. 
  • As an advantage of hiring specialist RCM services, you should be able to help patients in scheduling follow up visits or a routine periodical check-up and reminders to reach patients at times that are convenient to the patients which are tailor-made for the customers.
  • An important thing to be noted for good patient care and better revenue cycle management is that patients have to be considered as customers and given due importance while doing business. It has to be taken into consideration if the patients are able to navigate your systems easily or not, if your call hold duration is reasonable or not, and if they are able to find any instructions or rules online.


Apart from the above-listed points, some factors like automation, the satisfaction of the patients for the services received, transparency in pricing, cooperation from payers and the use of data for in-depth analysis are some of the trends that have to be taken note of. Avontix in Hyderabad is one of the best RCM services providers that will consider all these and facilitate in your collections process.

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